In addition to offering the best in concrete repair, we also specialize in concrete education for our customers. We are a family business that has been operating for more than 30 years and 2 generations, and we believe in keeping the customers that we have gained over the years. We still have a large base of customers from when the company was opened more than 30 years ago, and believe that customer retention is the backbone to our successful business.
A lot of the business we have kept throughout the years is in the form of concrete repair. Installations have their place for getting new customers, but it is the level of our concrete repair quality that has set the bar so high for keeping customers happy and making us the leader in asphalt San Francisco. There is nothing like having a loyal customer for more than 30 years, and we attribute this to our overwhelming success in the industry.
A relationship based on understanding
There is only one way that a company stays in business for more than 30 years, and that is by giving customers something that keeps them coming back. What has gotten us to where we are is that we not only understand the concrete business, but we also understand how to keep customers happy. The little things in business are what make the business sink or swim, and we have gotten to the point where we use the connections that we have built over the years.
Looking at our track record, you can see that there is a level of asphalt concrete repair that sets the bar for surrounding companies. This is why over the past 30 years, we have become the authority on concrete repair and customer understanding. Cultivating our bonds with customers is what we pride ourselves on even more than the concrete itself, and it has served us well.